Effective Date: [Insert Date Here]

1. Introduction

BBM Privacy Policy: Welcome to Business Bangla Machineries (BBM). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data of our customers.

2. Company Information

• Company Name: Business Bangla Machineries (বিজনেসবাংলামেশিনারিজ)
• Website: www.bbm.com.bd
• Email: seals@bbm.com.bd
• Phone: +8809613829592
• Head Office: 26,Babylon Center (4th Floor), Gulistan, Dhaka 1000

3. Information We Collect

We may collect the following information from our customers for our BBM Privacy Policy:

• Name
• Mobile Number
• Email Address
• Physical Address
• WhatsApp Communication
• Customer Feedback
• Payment Information (Bank deposit, Bkash, Nagad, Cash)

Note: We do not record phone calls or track location data.

4. How We Collect Data

We collect customer data through the following channels:

• Website Contact Form
• Facebook Inbox
• WhatsApp Messages
• Phone Calls
• In-person visits to our showroom

5. How We Use Your Information

BBM Privacy Policy the information we collect is used for the following purposes:

• Order Processing (Website, Facebook, WhatsApp, or In-Person)
• Customer Support (Technical Support by Phone/Video or Technician Visit)
• Product Delivery (In-stock items within 1–2 days; Pre-orders within 45–50 working days)
• Payment Verification (All transactions must be confirmed before processing)
• Marketing and Promotions (Via Website, Facebook, YouTube)
• Data Analysis using AI tools like ChatGPT for internal insights

6. Sharing Information with Third Parties

We do not sell or share customer data with third parties for marketing or advertising purposes.

Exception: For delivery purposes, we may share customer name and delivery address with courier companies.

7. Data Security Measures

We take the following steps to ensure the safety of customer data:

• Password protection for internal systems
• Internal access is limited to authorized staff
• Manual monitoring to maintain data confidentiality

Note: We do not currently use encryption systems but are committed to enhancing our data security as we grow.

8. Customer Rights

Customers have the right to:

• View, update, or delete their information
• Delete their account via our website

9. Cookies Policy

We currently do not use cookies, but we may enable them in the future to enhance website functionality. I hope you are happy to BBM Privacy Policy.

10. Age Limitations

There is no strict age limit for visiting our website. However, we welcome users of all ages while encouraging guardian supervision for users under 18.