Return & Replacement Policy

Business Bangla Machineries (BBM)

Effective Date:24 April 2019

1. No Return Policy

At Business Bangla Machineries, we do not accept returns for any products once sold or booked.
We clearly mention in every invoice:
“Sold and booked items are non-refundable and non-returnable.”

Customers are advised to carefully check and confirm before making a purchase.

2. Damaged Products by Courier

If a product is bent, broken, or damaged during courier delivery, Business Bangla Machineries is not responsible for the damage.
Customers should inspect the package while receiving from the courier service.

3. No Replacement Policy

We do not offer replacement for any sold products.
All orders are considered final after confirmation.

4. No Refund Policy

All payments are non-refundable.
As per our business policy:
“Sold goods and booking means no refund.”

5. Custom or Ordered Products

Custom or pre-ordered items cannot be returned or exchanged under any circumstance.
However, if the customer has a strong reason for not accepting the product, they may submit a written request asking to switch to another available product.
Approval is subject to company review and discretion.

6. Support and Service

For post-sale technical service or support, customers can:

  • Contact our service helpline directly
  • Or fill out a form on our website
    Our team will get in touch as soon as possible.

7. Final Note

We humbly request our customers:
“Please make your decision before placing an order.”
Complaints or refund requests after purchase may be considered inappropriate and unprofessional. 

Thank you for understanding and choosing Business Bangla Machineries.
www.bbm.com.bd | +8809613829592